Get in Touch With Us
Got a question about one of the casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains the best way to reach Canada Casinos and what happens once your message lands with us.
The Best Way to Reach Us
Email is the most reliable route to our team. Send your message to [email protected] and a member of the team will read it — we don't rely on automated replies to close out an enquiry. Including a short summary of what your message is about helps us route it to the right person and get back to you quicker.
We aim to reply within two working days. During busier periods it can take a little longer, but every message gets a genuine response.
What We Can Help With
- Questions about a review or rating — If you want more detail on how we assessed a particular brand, or why one casino ranks above another, ask us directly.
- Corrections — Bonus terms, wagering requirements and payment options at Canadian online casinos change without much notice. If you find something on fungalgenomics.ca that looks out of date, we want to know so we can check and fix it.
- Content suggestions — If there's a topic around Canadian online casinos or gambling sites you'd like us to cover in more depth, let us know what would be useful to you.
- Partnership and business enquiries — If you represent a casino brand, payment provider or affiliate and want to discuss working with us, introduce yourself and outline what you have in mind.
- General site feedback — Anything from a broken link to a suggestion for making the site easier to use is welcome.
What We Can't Do From This Page
We're an independent comparison site, not a casino operator, so we can't access your player account, process withdrawals, resolve a bonus dispute with a specific brand, or verify your identity documents. Those requests need to go directly to the casino's own support team, usually via live chat or the help centre listed on their site. If you're unsure who to contact for an account issue, tell us which brand it concerns and we'll point you in the right direction where we can.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific offer, check the terms shown next to that casino's listing first — minimum deposit, wagering requirements and expiry dates are usually noted there.
- If you're looking for options outside the Canadian provinces we focus on, our page on trusted non-GamStop casinos in the UK may be more relevant.
- Have the casino name and, if relevant, roughly when you encountered the issue — it helps us investigate faster.
How We Handle Your Message
Every email is read by a person, not a script. If your enquiry touches on responsible gambling — for yourself or someone you know — mention it in your message and we'll point you towards appropriate support resources rather than treating it as a routine query.
We also take reader corrections seriously as part of how we keep our reviews of online casino Canada options accurate. If something we've published turns out to be wrong or outdated, flagging it directly is the fastest way to see it fixed.
Ready to Get in Touch?
Whether it's a quick question or detailed feedback, send it to [email protected] and we'll take it from there. There's no need to wait for a "perfect" reason to write in — genuine reader input is part of how we keep this site useful for anyone comparing the best online casinos in Canada.